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Model not listed?

14-day money back guarantee

No minimum contract

12-month warranty on repairs

UK based in-house claims team

Save money with Mobile Phone Insurance Direct!

Choose any of our Annual Policies and enjoy 2 months free, insure more than one gadget (phones, headphones, tablet, smart watch, laptops, games consoles and cameras) and get 10% off!

What do we cover with our Phone Insurance?

We offer multiple insurance packages specifically set up to cater for your mobile phone and gadget insurance needs.

30 Years Experience in the Mobile Phone Insurance Market

By choosing to insure your iphone with MPID, you’ll benefit from over 30 years of experience across our dedicated, expert team. If you want to insure with a company who cares about your phone as much as you do, look no further, get your quote today.

We never outsource your claims

Friendly UK-based customer service team

Over 1 million devices insured


Google Reviews
4.1
FAQs

Only where the damage affects normal functionality. For example, cracked screens are covered, but scratches, dents, and general wear and tear that don’t affect operation are not covered. See Key Exclusions and Conditions for more detail.

You will need to check your gadget insurance policy details, but we now provide cover for unlimited claims for loss, theft and damage during each 12-month calendar period of your policy.

There is no minimum period of cover. However, when you purchase annual cover we will contact you approximately two weeks before your renewal date and offer to renew the policy. If you do not tell us that you wish to cancel your policy, we will automatically process your renewal. For the exact wording and cancellation notice requirements, see Policy Terms & Conditions and Cancellations.

A quick starting point is to review both Policy Excesses and Key Exclusions and Conditions. For the full list of exclusions and limitations, refer to Policy Terms & Conditions.

Yes, but all gadgets must be purchased from a VAT registered UK supplier within the last 36 months (from the policy start date). This must be supported by a valid proof of purchase document.

Yes you can, but all phones we insure must be purchased from a VAT registered UK supplier within the last 36 months (from the policy start date). This must be supported by a valid proof of purchase document.

Yes, as long as the purchase meets the policy requirements (for example, bought from a UK VAT registered business or direct from the manufacturer, with valid proof of purchase) and the phone is within the age limits. If you want to double check before you buy cover, see Policy Terms & Conditions or get in touch.

You will need to check your mobile phone insurance policy details, but we now provide cover for unlimited claims for loss, theft and damage during each 12-month calendar period of your policy.

Not necessarily. We do our best to keep our device list up to date, but the mobile phone and gadget market moves quickly. Please contact us with your device details and we’ll confirm whether it’s a model we can cover.

All depends what level of cover you go for. We have 3 levels of cover, which you can choose when you get a quote and see the specifics. They can include:

Loss, theft, accidental damage, unauthorised calls, accessory cover, worldwide cover, mechanical breakdown, cracked screen, liquid damage, and unlimited claims.

Acceptable proof of mobile phone ownership includes a till receipt or documentation from any online purchase or from your network provider. We may decline your claim if you do not have any proof of ownership.

If your phone has vanished without a trace, our loss cover will make sure you are not left out of pocket. At Mobile Phone Insurance Direct, we include loss as standard in our insurance packages.


Our specific policy wording states "Loss means that you are unable to account for your gadget whereabouts and are permanently deprived of its use after reasonable precautions have been taken to protect it and it has not been left unattended". It’s worth checking your documents or starting a quote via our quote page.

Cover is subject to your policy terms, conditions, exclusions and your Schedule of Insurance.

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