Gadget Insurance

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Last modified: 17th July 2023
Last modified: 17th July 2023

What Gadgets do we insure?

It’s not just mobile phones we insure your gadgets are protected with specialised Gadget Insurance, which offers comprehensive coverage for repairing or replacing your gadget in the event of accidental damage to theft. Whether it’s an Apple Watch or a tablet, our insurance provides peace of mind.

It’s worth highlighting the distinction between insurance and a manufacturer’s warranty. While warranties typically last for approximately 12 months and cover non-fault damages exclusively, our insurance protects your gadget for as long as you require.

Why cover your Gadgets?

Why choose Mobile Phone Insurance Direct? When choosing gadget insurance, it can be a hassle trying to decide which insurance is right for you. As the market expands, there are a huge range of policies to choose from – all with varying levels of cover.

 

With unlimited claims and 12-month warranty on repairs we are the clear choice for mobile phone insurance. We offer UK-Based call centre and 12 month repair warranty. What more could you ask for?

Expert Repair

Our UK based service centre can expertly repair your device and Gadgets

12-month warranty on repairs

We offer up to 12 months on our repair and replacement Phone or Gadget

NO minimum contract

With our cover there is no contract length of time.

Covered if used by loved ones

You can cover up to 10 gadgets, including your family’s beloved items.

30 Years Experience in the Mobile Phone & Gadget Insurance Market

What is included with gadget insurance?

At MPID, we know that everyone uses their phones and gadgets for different reasons, which is why we’ve catered our policies to suit you and your device and gadgets. We have three different levels of insurance, with varying options of cover, all of which include mechanical breakdown, accidental damage, liquid and screen damage.

What do we cover with our gadget insurance?

We offer multiple insurance packages specifically set up to cater for your gadget needs.

FAQs

Yes, but all gadgets must be purchased from a VAT registered UK supplier within the last 36 months (from the policy start date). This must be supported by a valid proof of purchase document.

Yes as long as the company is VAT registered we can insure your gadget, other conditions may apply such as age.

Mobile Phone Insurance Direct insurance will only cover your mobile phone or gadget, not the contents. Your pictures, apps, music and downloads should be backed up regularly by the owner to ensure minimal data loss if the device is lost, damaged or stolen.

Your gadget is only covered for damage if it stops your gadget from functioning normally. We will cover cracked screens, but scratches, dents, and normal day-to-day wear and tear do not qualify for repair or replacement.

You can notify us of your gadget claim by visiting our claims page and following the instructions there.

You will need to check your gadget insurance policy details, but we now provide cover for unlimited claims for loss, theft and damage during each 12-month calendar period of your policy.

Our goal is to ensure that your gadget is repaired to the highest possible standard, which is why we will not reimburse you for any repairs you do yourself. We only use our specialised and approved repairers who can confidently assess the damage to your device. This helps us to decide whether to repair or replace the gadget.

You must meet two requirements to get a gadget insurance policy: you must be a UK resident who is at least 18 years old. However, if you are under 18 years old, a family member who consents to the policy can obtain it on your behalf.

Acceptable proof of ownership includes a till receipt or documentation from any online purchase or from your network provider. We may decline your claim if you do not have any proof of ownership.

If your gadget has vanished without a trace, our loss cover will make sure you’re not left out of pocket. At Mobile Phone Insurance Direct, we include loss as standard in our insurance packages.


Our specific policy wording states "Loss means that you are unable to account for your gadget whereabouts and are permanently deprived of its use after reasonable precautions have been taken to protect it and it has not been left unattended".

The cover of your gadget will apply to you as the person who purchased the policy and your immediate family. This includes your mother, father, son, daughter, husband, wife, partner, brother, sister, grandparent or grandchild that permanently live at your given address. It is possible for parents to insure their children’s gadget on their behalf.