Policy Excesses

Once your claim has been approved, you will need to pay the appropriate policy excess so that we can progress with either the repair or replacement of your gadget.

You will be responsible for a compulsory excess on each and every claim:

Model
Accidental Damage and Breakdown
Liquid Damage
Theft & Loss Claims
iPhone 11/12/13/14 Pro Max
£120£120£175
iPhone 11/12/13/14 Pro
£100£100£125
iPhone X/XS/XS Max
£100£100£125
iPhone XR/11/12/13/14/14 Plus
£100£100£100
iPhone SE 2020/2022
£65£65£80
iPhone 12/13 Mini
£65£65£80
iPhone 8/8+
£65£65£80
Samsung Galaxy S20/S21/S22 Ultra
£120£120£175
Samsung Galaxy Note 10+/20 Ultra
£120£120£175
Samsung Galaxy S10+1TB
£120£120£175
Samsung Galaxy Z Flip4 Bespoke 256GB/Flip4
£120£120£175
Samsung Galaxy Z Flip35G
£100£100£125
Samsung Galaxy S205G/S20+/S21+/S22+
£100£100£125
Samsung Galaxy S10+512GB/S105G
£100£100£125
Samsung Galaxy S20
£100£100£100
Samsung Galaxy S20FE/S21FE
£100£100£100
Samsung Galaxy S10+128GB
£100£100£100
Samsung Galaxy Note 10/10 Lite/20
£100£100£100
Samsung Galaxy S21/S225G
£65£65£80
Samsung Galaxy S9/S9+/S10/S10e
£65£65£80
Samsung Galaxy Note 9
£65£65£80
Samsung Galaxy A51/A71128GB
£65£65£80
Google Pixel 7 Pro
£100£100£100
Google Pixel 7
£65£65£80
Sony Xperia PRO-I512GB
£120£120£175
Sony Xperia 15G
£100£100£125
Sony Xperia 1 / 5 IV
£100£100£100
Huawei P30/P50 Pro256GB512GB
£100£100£125
Huawei P308GB128GB/P40 Pro
£100£100£100
Huawei Mate 20 X5G/Mate 20 Pro
£100£100£100
OPPO Find X5 Pro
£100£100£125
OPPO Find X5/X5 Lite
£65£65£80
Xiamoi Mi 12 Pro256GB
£100£100£125
OnePlus 10 Pro/10T5G256GB
£100£100£100
OnePlus 10 Pro/10T5G128GB
£65£65£80
All other Mobile Phones£40£50£75

Model
Accidental Damage and Breakdown
Liquid Damage
Theft & Loss Claims
iPad Pro 11/12.9″ 512GB1TB2TB
£120£120£175
iPad Pro 11/12.9″ 256GB
£100£100£125
IPad 10 (2022) Wi-Fi + Cellular 256GB
£100£100£100
iPad Air 2022 Wi-Fi 256GB
£100£100£100
iPad Pro 11/12.9″ 128GB
£100£100£100
IPad 10 (2022) Wi-Fi + Cellular 64GB/Wi-Fi 256GB
£65£65£80
IPad 10 (2022) Wi-Fi 64GB
£65£65£80
iPad Air 2022 Wi-Fi + Cellular
£65£65£80
iPad Air 2022 Wi-Fi 64GB
£65£65£80
Samsung Galaxy Tab S8 Ultra
£100£100£125
Samsung Galaxy Tab S8+
£100£100£100
Samsung Galaxy Tab S8
£65£65£80
Samsung Galaxy Tab S7 11″ Wi-Fi + LTE
£65£65£80
Samsung Galaxy Tab S7+ 12.4″ Wi-Fi +5G
£65£65£80
All other Tablets£40£50£75

 
Accidental Damage and Breakdown
Liquid Damage
Theft Claims
Loss Claims
All Smartwatches£65£65£80£80

Apple MacBooks
Purchase price
Accidental Damage and Breakdown
Theft Claims
£0 to £250
£100£125
£251 to £500
£100£125
£501 to £750
£100£125
£751 to £1000
£100£125
£1001 to £1250
£130£150
£1251 to £1500
£130£150
£1501 to £1750
£130£150
£1751 to £2000
£150£175
£2001 to £2500
£150£175
£2501 to £3000
£150£175
All other Laptops
Purchase price
Accidental Damage and Breakdown
Theft Claims
£0 to £250
£50£80
£251 to £500
£50£80
£501 to £750
£60£80
£751 to £1000
£60£80
£1001 to £1250
£80£115
£1251 to £1500
£80£115
£1501 to £1750
£100£125
£1751 to £2000
£100£125
£2001 to £2500
£130£150
£2501 to £3000
£130£150

Purchase price
Accidental Damage and Breakdown
Theft Claims
£0 to £250
£30£50
£251 to £500
£40£60
£501 to £750
£60£80

Purchase price
Accidental Damage and Breakdown
Theft Claims
£0 to £250
£30£50
£251 to £500
£40£60
£501 to £750
£60£80

Purchase price
Accidental Damage and Breakdown
Theft Claims
£0 to £250
£30£50
£251 to £500
£40£60
£501 to £750
£60£80
£751 to £1000
£60£80
£1001 to £1250
£80£115
£1251 to £1500
£80£115
£1501 to £1750
£100£125
£1751 to £2000
£100£125
£2001 to £2500
£130£150
£2501 to £3000
£130£150

*Additional claim excess – for any claim made within the first 30 days of inception of your policy there will be an additional excess of £40 for all accidental damage and liquid damage claims and £60 for every loss or theft claim.

close chat
mobile phone insurance direct chatbot icon