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Samsung Phone Insurance

Unlimited claims, a UK based customer service team and a 14-day money back guarantee.

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14-day money back guarantee

No minimum contract

12-month warranty on repairs

UK based in-house claims team

Samsung Insurance - Mobile Phone Insurance Direct

At Mobile Phone Insurance Direct, we know that everyone uses their phones for different reasons. That is why we’ve catered our policies to suit you and your Samsung device. We have three different levels of Samsung insurance, with varying options of cover, all of which include mechanical breakdown, accidental damage, liquid and screen damage.

 

Mobile Phone Insurance Direct’s Samsung insurance covers all models, including the newest Samsung Galaxy S24, S22 Ultra, Galaxy S21 and Galaxy S21 FE.

 

We also provide affordable Samsung S9 insurance and cover for older Samsung devices. We are offering Samsung Galaxy Note 20 insurance as well.

Last modified: 6th January 2026
Last modified: 6th January 2026
Samsung Galaxy S25
Samsung Galaxy S24
Samsung Galaxy S23
Samsung Galaxy S22
Samsung Galaxy S21

Samsung Galaxy S25

Samsung Galaxy S25

The Samsung Galaxy S25 and S25+ are AI-powered smartphones featuring Galaxy AI technologies like Now Brief, Circle to Search, and Audio Eraser. Powered by a custom Snapdragon 8 Elite processor, the devices offer improved performance with 45% faster CPU, 48% better GPU, and 68% faster AI processing. They feature a ProVisual Engine with enhanced cameras, including a 12MP front camera, 50MP wide-angle, and 10MP telephoto lens. Available in colors like Icyblue and Navy, the phones come with up to 512GB storage, offer long battery life (up to 30 hours of video), and are built with an Armor Aluminium frame and Gorilla Glass Victus 2.

Samsung Galaxy S24

Samsung Galaxy S24

The Samsung Galaxy S24 series, with advanced AI, streamlines communication and breaks language and time barriers. Its superior cameras enhance social media content, even in low light. Powerful processors allow smooth multitasking and gaming, backed by a large battery for uninterrupted use.

samsung s23

Samsung S23

Samsung, the tech giant, has just unveiled its latest innovation – the Galaxy S23 series, featuring the Galaxy S23, the Galaxy S23+, and the Galaxy S23 Ultra. With its powerful camera capabilities, the Galaxy S23 Ultra is set to revolutionize the way you capture your memories. Equipped with an 8K resolution video camera, Super HDR technology, and enhanced light sensitivity, your footage will be brighter, clearer, and more vivid than ever before.

samsung s22

Samsung S22

Samsung Galaxy S22 is the latest addition to the Galaxy Family. It features Galaxy’s first 4nm processor and is the first Galaxy S model with an embedded S Pen. The S22 is also the first Samsung phone made without plastic on the outside – it’s only metal and glass. The biggest difference between S22 and it’s predecessor- the S21 is the camera set-up. It’s still a triple-lens camera but the S22 has a pixel-binning 50MP sensor, telephoto is a 10MP 3x zoom and the ultrawide camera has the 12MP sensor. Reviews suggest that it’s battery can last a whole day with medium to heavy usage which will please many Samsung fans. The new S22 comes in various different colours as well – you can choose from Phantom Black, Phantom White, green, pink, gold, graphite, cream, sky blue and violet.

samsung s21

Samsung S21

Samsung Galaxy S21 is one of the most technologically advanced Samsung phones. It features three cameras on the back (one of them being 64MPs), 10MP front camera, great battery life, full HD+ display and the powerful Exynos 2100 chipset. The Samsung Galaxy S21 does not come cheap so repairing or replacing the device if something happens to it can be very expensive. With Mobile Phone Insurance Direct you can protect your Galaxy S21 from only £5.99 per month.

We also insure these Samsung phone models:

About the Samsung S Range

 

Samsung S22 Ultra

The Samsung S range is a line of high-end smartphones produced by Samsung Electronics. The series is the company’s flagship smartphone line and is considered the most premium and advanced in Samsung’s lineup.

 

The first device in the series, the Samsung S1, was released in 2010. Since then, Samsung has released several versions of the S series, including the S9, S10, S20, S21, S21+, S21 ultra, S22 and S23 range .

 

 

The latest models in the series feature cutting-edge technology, including high-resolution OLED displays, powerful processors, and advanced camera systems. Additionally, the S series phones are known for their sleek, premium design and build quality.

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Older Samsung models we insure

Samsung S10 InsuranceSamsung S20 Insurance
Samsung S6 InsuranceSamsung S7 Insurance
Samsung S8 InsuranceSamsung S9 Insurance

Samsung Insurance Cover Explained

We offer multiple insurance packages with loss and theft as optional extras. Here’s a breakdown of the cover we provide for Samsung mobile phones, if you have any further questions don’t hesitate to contact us and speak to one of our phone insurance team.

We know your mobile phone isn't the only gadget you treasure. That's why our "Accessory Cover" is designed to protect those little extras that make your life easier, like chargers, headphones, and protective cases. If your main gadget is approved for a claim, we'll also cover your accessories that were lost, stolen, or damaged at the same time, up to a limit of £150. And here's a bonus: if your phone is replaced with a different make or model that makes your existing accessories obsolete, we'll replace those too, up to the same £150 limit.

According to our official documents, "Accessory Cover" provides protection for items like chargers, protective cases, headphones, and hands-free gadgets up to a limit of £150. This cover is activated when your claim for your main gadget, such as a mobile phone, is approved. It will cover any accessories that were accidentally lost, stolen, or damaged at the same time as your gadget.

We all know that accidents happen, and dropping your phone is often one of those "oh no!" moments. At Mobile Phone Insurance Direct, "Accidental Damage" is specifically designed to cover these unexpected incidents. Whether your phone takes a tumble off the table or meets the floor in a moment of clumsiness, our cover kicks in to save the day. Unlike some other insurance options, such as home or bank insurance, which may limit the number of claims you can make, we offer unlimited claims. So, rest easy knowing that however many times life's little mishaps occur, we've got your back.

Our official documents state; "Accidental Damage" is described as any sudden and unforeseen event that results in damage or destruction of your gadget.

We know that losing your phone is stressful enough, but the thought of someone else racking up your bill? That's a nightmare! That's why our "Airtime Abuse" cover is here to give you peace of mind. If your phone is stolen, we'll cover the cost of unauthorised calls made following the theft, up to £5,000 for our Plus package and up to £10,000 for our Premium package. So, you can rest easy knowing that even if your phone ends up in the wrong hands, your wallet won't take the hit.

Our offical documents state; "Airtime Abuse" is covered for your device up to £5,000 for Plus and up to £10,000 for Premium. This feature is included in Plus & Premium cover only.

We all know that water and gadgets are not the best of friends. At Mobile Phone Insurance Direct, our "Liquid Damage" cover is designed to protect your mobile phone or gadget against those unfortunate spills and splashes. Whether it's a coffee mishap or an unexpected downpour, our cover ensures that your device will be repaired or replaced. And here's the cherry on top: unlike some other insurance options that may limit your claims, we offer unlimited claims. So, go ahead and dance in the rain; we've got you covered!

Our official document states: "Liquid Damage" is defined as unintentional damage caused to your gadget as a result of coming into contact with any liquid.

Ever had that sinking feeling when you can't find your phone? We get it; these things happen. That's why our "Loss" cover is designed to provide that extra layer of security. If you find yourself unable to locate your phone or gadget and are permanently without it, despite taking all reasonable precautions, our loss cover has got you covered. And the best part? This feature is included in our Premium insurance policies as standard, so you can go about your day with one less worry.

Our official documents state: "Accidental Loss Cover" is available only with our Premium cover. It kicks in if you are unable to account for your gadget's whereabouts and are permanently deprived of its use, despite taking reasonable precautions to protect it and ensuring it has not been left unattended.

Ever had your phone suddenly freeze or refuse to turn on? It's frustrating, especially when the manufacturer's warranty has just expired. That's where our "Mechanical Breakdown Cover" steps in. We'll cover your mobile phone if an electrical or mechanical fault occurs outside of its warranty period. So, you can breathe easy knowing that if your phone decides to take an unexpected break, we've got you covered.

Our offical documents state; "Mechanical Breakdown Cover" comes into play if your gadget becomes inoperable due to a sudden and unforeseen fault. This fault must be the result of the failure of internal electronic or mechanical components or defects and should occur when the gadget is out of the manufacturer warranty period.

We understand that your mobile phone is more than just a device; it's an essential part of your daily life. That's why at Mobile Phone Insurance Direct, our "Theft" cover is designed to give you peace of mind. If your mobile phone is stolen, we'll not only replace it but also cover you against unauthorised calls made when your device is taken away from you. So, whether you're out and about or it's taken from your home, you can rest assured that we've got your back.

Our official documents definiton; "Theft" is defined as the unauthorised dishonest appropriation or attempted appropriation of your gadget by another person with the intention of permanently depriving you of it.

We understand that life is unpredictable, and sometimes, one claim just isn't enough. That's why at Mobile Phone Insurance Direct, we offer "Unlimited Claims." Unlike some insurance providers that cap the number of claims you can make, we're here for you no matter how many times you need us. Whether it's accidental damage, theft, or any other covered event, you can count on us to have your back, time and time again.

Love to travel? So does your mobile phone! With Mobile Phone Insurance Direct, our "Worldwide Cover" ensures that your phone is protected no matter where your adventures take you. Whether you're sipping espresso in Italy or hiking in the Andes, you can rest easy knowing your phone is covered. And here's the best part: this unlimited worldwide cover is included as standard in our policies. Just remember, while we can cover you globally, any repaired or replacement handsets will be delivered only to a UK address.

According to our official documents, your policy will cover your gadget anywhere in the world, provided the device was purchased within the UK. Repaired or replacement handsets will be delivered only to a UK address.

30 Years Experience in the Mobile Phone Insurance Market

By choosing to insure your iphone with MPID, you’ll benefit from over 30 years of experience across our dedicated, expert team. If you want to insure with a company who cares about your phone as much as you do, look no further, get your quote today.

We never outsource your claims

Friendly UK-based customer service team

Over 1 million devices insured

FAQs

Yes, as long as the phone was purchased from a UK VAT registered supplier within the last 36 months (from your policy start date) and you can provide valid proof of purchase. For the full eligibility rules, see Policy Terms & Conditions.

Yes, as long as the purchase meets the policy requirements (for example, bought from a UK VAT registered business or direct from the manufacturer, with valid proof of purchase) and the phone is within the age limits. If you want to double check before you buy cover, see Policy Terms & Conditions or get in touch.

No. The policy covers the device, not the contents. Photos, apps, music and downloads should be backed up regularly to reduce the risk of data loss. For related limitations, see Key Exclusions and Conditions.

Not necessarily. We do our best to keep our device list up to date, but the mobile phone and gadget market moves quickly. Please contact us with your device details and we’ll confirm whether it’s a model we can cover.

Acceptable proof of mobile phone ownership includes a till receipt or documentation from any online purchase or from your network provider. We may decline your claim if you do not have any proof of ownership.

If your phone has vanished without a trace, our loss cover will make sure you are not left out of pocket. At Mobile Phone Insurance Direct, we include loss as standard in our insurance packages.


Our specific policy wording states "Loss means that you are unable to account for your gadget whereabouts and are permanently deprived of its use after reasonable precautions have been taken to protect it and it has not been left unattended". It’s worth checking your documents or starting a quote via our quote page.

Cover is subject to your policy terms, conditions, exclusions and your Schedule of Insurance.

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