Thank you – you’ve nearly reached the end of the sign up process.
We can see that you are insuring a device that is no longer considered ‘new’. This means that we will require you to provide some extra mobile phone proof later on in the process.
To validate your policy, you’ll need to provide us with some mobile phone proof.
This proof will help us to ensure your insurance premiums stay low, and protects us against any fraudulent insurance claims.>
You can provide this evidence at a later date, if it is more convenient. However, we strongly advise that you provide it as soon as possible, as your policy will not be valid until you do so.
Simply follow the link below to provide the relevant mobile phone proof.
Your Mobile Phone Insurance Direct policy: Policy start date:
In order to validate your policy, we require you to provide photographic evidence of your device displaying your IMEI number. This image needs to be sent to us via email or photo upload.
Until you provide us with the relevant proof, your policy will not be valid.
How to supply proof on an Apple iPhone:
In order to validate your policy, we require you to send a photo of your device displaying the phone’s IMEI number on the screen. Not sure what an IMEI number is? Not to worry. Here is a step by step guide to help you find your unique IMEI code.
What should I upload as proof?
Once you have your unique IMEI up on the screen, you will need to place the phone you have insured on a clean flat surface and take a photo of it. The photo must be of relatively good quality taken on either a smartphone or digital camera. You may need to ask a friend or family member to take the picture for you on their phone and then send it to you.
Please be aware that if you fail to provide us with this mobile phone proof, or your IMEI number does not match the device once we receive it, we will not be able to accept your claim.
If you have any further questions about this requirement, please feel free to contact us and a team member will talk you through the process.
There are three different ways you can send your proof to us. If you’re having trouble sending your evidence, please get in touch – a member of the team will be happy to help.
Option 1: Upload the image of your phone and accompanying IMEI number on this page.
Option 2: Send your image to firstname.lastname@example.org including your policy number.
Option 3: Send the image in a text message to 66677