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Thanks for your interest in Mobile Phone Insurance Direct.

Coronavirus update

Coronavirus has definitely affected everyone in the world and we are not an exception. Even though the way we work has changed a bit, we still want to be sure that we are here to help our customers. Therefore, we are open, accepting new policies, resolving claims and repairing phones as we did before.

However, we are following Government’s guidance and our staff is working from home, therefore there might be a slight delay in responding which will be dependant on the volume. Do not hesitate to contact us by email, we will make sure your questions will be answered as soon as possible.

If you are currently experiencing financial difficulties, please speak to one of our friendly agents by filling out the contact form or email us so we can discuss how we can support you.

Stay safe!

Mobile Phone Insurance Direct team

Upgraded your phone?

Please email the following information along with any questions by email, or phone 01702 568070 during working hours:

Make & Model (including GB memory size)
Place and Date of Purchase
IMEI Number
Mobile Number

Once you’ve told us what update you’d like to make, one of our Customer Care Team will be in contact to make the changes.

Alternatively, you may find the links below helpful:

How to claim

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Postal address
Evolution House
New Garrison Road
Essex, SS3 9BF

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