Contact us

Thanks for your interest in Mobile Phone Insurance Direct.

Contact Mobile Phone Insurance Direct

Need further assistance? Our team can be contacted by online chat, email and phone during office hours. To get started simply ask the MPID virtual assistant your question and it will find the best answer to resolve your enquiry.

Alternatively, you might find what you’re looking for on our how to make a claim page, or get a quote page.

Mobile Phone Insurance Direct
Evolution House
New Garrison Road
Essex, SS3 9BF

Upgraded your phone?

Please email the following information along with any questions by email, or phone 01702 568070 during office hours (Monday-Wednesday 9:00am-5:30pm, Thursday-Friday 9:00am-5:00pm):

  • MPID Make & Model (including GB memory size)
  • MPID Place and Date of Purchase
  • MPID IMEI Number
  • MPID Mobile Number

Once you’ve told us what update you’d like to make, one of our Customer Care Team will be in contact to make the changes.

Alternatively, you may find the links below helpful:

Are you covered?

No matter how careful we are with our phones, they have a tendency to come into misfortune sooner or later. Whether we smash the phone screen, drop it in water, or leave it on the train, it's always an unwelcome surprise. These are just some of the most common claims regarding phone insurance.
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