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NatWest Mobile Phone Insurance vs. Mobile Phone Insurance Direct

How our cover compares to other insurance providers?

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14-day money back guarantee

No minimum contract

12-month warranty on repairs

UK based in-house claims team

At MPID, we think that mobile phone insurance is one of the most important investments you can make. With smartphones getting more and more expensive with each iteration, it’s more important than ever that you protect your device from the worst that can happen.
That said, there are lots of providers to choose from, and it can be difficult to know which is offering the best deal for your money. To make life a little easier, we’ve compared our policies to Natwest mobile phone insurance to see how they stack up against each other in the long run.

Mobile Phone Insurance from Natwest

Bank Account Cover


One of the main ways in which customers can get Natwest mobile phone insurance is through the Silver or Platinum current account. This is linked to the single account holder or, in cases of joint accounts, between two people, and is subject to monthly fee.

With both accounts your smartphone will be protected against theft, loss and accidental damage, including breakdown, ensuring that regardless what happens to your device, you’ll be able to make a claim. Furthermore, both account levels entitle you to worldwide cover, so no matter where you are, you’ll benefit from the policy protection. Finally, unlike other bank insurance policies, Natwest do include cover for accessories, up to the combined value of £250.

However, while both current accounts offer same level of cover, they do differ in significant ways. The Silver account, the cheaper of the two, only allows for one successful claim every 12 months. Alternatively, the Platinum account allows for two successful claims within a year. If either of these are joint accounts, the number of claims is doubled. Moreover, phones with screens bigger than 7 inches will not be covered, whereas MPID covers all popular and not so popular devices.

If you make a claim on either account, you’ll have to pay an excess fee of £100, regardless of how expensive your device is or the level of damage. With MPID, our excesses start at £40. Furthermore, with a Silver account, NatWest will attempt to repair your device and replace it if it cannot be fixed, while a Platinum account will ensure you get a like-new replacement.

Home and Contents Insurance


Another way to secure mobile phone insurance from Natwest is to claim it through your home and contents insurance policy. This means that if your mobile device is broken, stolen or lost inside your home, you’ll be able to get the money back through your home insurance provider.

The obvious downside of this strategy is that you are not automatically covered when you’re outside the home, which is where the majority of incidents will occur. Therefore, a home and contents policy is likely to have a higher excess than a standard mobile phone insurance policy, which could mean that you pay more than you have to if the worst happens. It also means that you’ll affect your entire premium rate if you claim on one item, which could see you paying more for insurance when you come to renew. Finally, home and contents insurance, whilst effective at protecting your goods, is far more expensive than a standard smartphone insurance policy.

Insure your mobile phone with Mobile Phone Insurance Direct


Choose from three tiers of insurance – Essential, Plus and Premium – that are fully tailored to suit your needs, at price points that suit you. Each insurance band offers accidental damage loss and theft cover, with worldwide cover added as standard.

We pride ourselves on trying our upmost to repair or replace your mobile should it be broken or stolen, where other insurers will settle with cash and let you find a replacement yourself. And all repairs and replacements come with a 12-month warranty. When you choose Mobile Phone Insurance Direct, you can rest easy knowing that you’ve got 30 years of specialised experience working with you to find the best solution.

30 Years Experience in the Mobile Phone Insurance Market

By choosing to insure your iphone with MPID, you’ll benefit from over 30 years of experience across our dedicated, expert team. If you want to insure with a company who cares about your phone as much as you do, look no further, get your quote today.

We never outsource your claims

Friendly UK-based customer service team

Over 1 million devices insured