Policy Excesses

Once your claim has been approved, you will need to pay the appropriate policy excess so that we can progress with either the repair or replacement of your device.


You will be responsible for a compulsory excess on each and every claim:

Accidental Damage and Breakdown
iPhone 13 Pro Max
iPhone 12 Pro Max
iPhone 11 Pro Max
Samsung Galaxy S21 Ultra
Samsung Galaxy S20 Ultra 128GB 512GB
Samsung Galaxy Note 20 Ultra 5G
Samsung Galaxy S10+ 1TB
Samsung Galaxy Note 10+ 256GB 512GB
Samsung Galaxy Z Flip
iPad Pro 11/12.9″ 512GB 1TB 2TB
iPhone 13 Pro
iPhone 12 Pro
iPhone 11 Pro
iPhone X
iPhone Xs/Xs Max
Samsung Galaxy S10+ 512GB
Samsung Galaxy S10 5G
Huawei P30 Pro 8GB 512GB
Sony Xperia 1 5G
iPad Pro 11/12.9″ 256GB
iPhone 13
iPhone 12
iPhone 11
iPhone Xr
Samsung Galaxy S21+ 128GB 256GB
Samsung Galaxy S20
Samsung Galaxy S20/S20+ 5G
Samsung Galaxy S20 FE
Samsung Galaxy Note 20 4G/5G
Samsung Galaxy S10+ 128GB
Samsung Galaxy Note 10 256GB 512GB
Samsung Galaxy Note 10 Lite
Huawei P40 Pro
Huawei P30 Pro 8GB 128GB
Huawei Mate 20 X 5G
Huawei Mate 20 Pro
Google Pixel 4 XL
Sony Xperia 1
iPad Pro 11/12.9″ 128GB
iPhone 13 Mini
iPhone 12 Mini
iPhone SE 2020 256GB
iPhone 8/8+
Samsung Galaxy S21 128GB 256GB
Samsung Galaxy S10/S10e
Samsung Galaxy S9/S9+
Samsung Galaxy Note 9
Samsung Galaxy A51/A71 128GB
Huawei P40
Google Pixel 4
Samsung Galaxy Tab S7 11″ Wi-Fi + LTE
Samsung Galaxy Tab S7+ 12.4″ Wi-Fi + 5G
All Smartwatches
All other Devices£40£50£75£75


*Additional claim excess – for any claim made within the first 30 days of inception of your policy there will be an additional excess of £40 for all accidental damage and liquid damage claims and £60 for every loss or theft claim.


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