Policy Excesses

Once your claim has been approved, you will need to pay the appropriate policy excess so that we can progress with either the repair or replacement of your device.


You will be responsible for a compulsory excess on each and every claim:

Accidental Damage and Breakdown
iPhone 11 Pro Max
Samsung Galaxy S10+ 1TB
Samsung Galaxy Note 10+ 256GB 512GB
Samsung S20 Ultra 128GB  512GB
Samsung Galaxy Z Flip 256GB
iPhone 11 Pro
iPhone X
iPhone Xs/Xs Max
Samsung Galaxy S10+ 512GB
Samsung Galaxy S10 5G
Samsung Galaxy Note 10 256GB 512GB
Samsung Galaxy S20 5G
Samsung Galaxy S20+ 5G
Huawei P30 Pro 8GB 512GB
iPhone 11
iPhone Xr
Samsung Galaxy S10+ 128GB
Samsung Galaxy S20
Huawei P30 Pro 8GB 128GB
Huawei Mate 20 Pro
Google Pixel 4 XL
iPhone 8/8+
Samsung Galaxy S10/S10e
Samsung Galaxy S9/S9+
Samsung Galaxy S8/S8+
Samsung Galaxy S7 Edge
Samsung Galaxy Note 9
Huawei P20 Pro
Google Pixel 4
All other Devices£40£50£75£75


*Additional claim excess – for any claim made within the first 30 days of inception of your policy there will be an additional excess of £40 for all accidental damage and liquid damage claims and £60 for every loss or theft claim.


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