Policy Excesses
Once your claim has been approved, you will need to pay the appropriate policy excess so that we can progress with either the repair or replacement of your gadget.
You will be responsible for a compulsory excess on each and every claim:
| Model | Accidental Damage and Breakdown | Liquid Damage | Theft & Loss Claims |
iPhone 11/12/13 Pro Max | £120 | £120 | £175 |
iPhone 11/12/13 Pro | £100 | £100 | £125 |
iPhone X/XS/XS Max | £100 | £100 | £125 |
iPhone XR/11/12/13 | £100 | £100 | £100 |
iPhone SE 2020/2022 | £65 | £65 | £80 |
iPhone 12/13 Mini | £65 | £65 | £80 |
iPhone 8/8+ | £65 | £65 | £80 |
Samsung Galaxy S20/S21/S22 Ultra | £120 | £120 | £175 |
Samsung Galaxy Note 10+/20 Ultra | £120 | £120 | £175 |
Samsung Galaxy S10+1TB | £120 | £120 | £175 |
Samsung Z Flip | £120 | £120 | £175 |
Samsung Galaxy S205G/S20+/S21+/S22+ | £100 | £100 | £125 |
Samsung Galaxy S10+512GB/S105G | £100 | £100 | £125 |
Samsung Galaxy S20 | £100 | £100 | £100 |
Samsung Galaxy S20FE/S21FE | £100 | £100 | £100 |
Samsung Galaxy S10+128GB | £100 | £100 | £100 |
Samsung Galaxy Note 10/10 Lite/20 | £100 | £100 | £100 |
Samsung Galaxy S21/S225G | £65 | £65 | £80 |
Samsung Galaxy S9/S9+/S10/S10e | £65 | £65 | £80 |
Samsung Galaxy Note 9 | £65 | £65 | £80 |
Samsung Galaxy A51/A71128GB | £65 | £65 | £80 |
Sony Xperia PRO-I512GB | £120 | £120 | £175 |
Sony Xperia 15G | £100 | £100 | £125 |
Sony Xperia 1 | £100 | £100 | £100 |
Huawei P30/P50 Pro256GB512GB | £100 | £100 | £125 |
Huawei P308GB128GB/P40 Pro | £100 | £100 | £100 |
Huawei Mate 20 X5G/Mate 20 Pro | £100 | £100 | £100 |
OPPO Find X5 Pro | £100 | £100 | £125 |
OPPO Find X5/X5 Lite | £65 | £65 | £80 |
Xiamoi Mi 12 Pro256GB | £100 | £100 | £125 |
OnePlus 10 Pro5G256GB | £100 | £100 | £100 |
OnePlus 10 Pro5G128GB | £65 | £65 | £80 |
| All other Mobile Phones | £40 | £50 | £75 |
| Model | Accidental Damage and Breakdown | Liquid Damage | Theft & Loss Claims |
iPad Pro 11/12.9″ 512GB1TB2TB | £120 | £120 | £175 |
iPad Pro 11/12.9″ 256GB | £100 | £100 | £125 |
iPad Air 2022 Wi-Fi 256GB | £100 | £100 | £100 |
iPad Pro 11/12.9″ 128GB | £100 | £100 | £100 |
iPad Air 2022 Wi-Fi + Cellular | £65 | £65 | £80 |
iPad Air 2022 Wi-Fi 64GB | £65 | £65 | £80 |
Samsung Galaxy Tab S8 Ultra | £100 | £100 | £125 |
Samsung Galaxy Tab S8+ | £100 | £100 | £100 |
Samsung Galaxy Tab S8 | £65 | £65 | £80 |
Samsung Galaxy Tab S7 11″ Wi-Fi + LTE | £65 | £65 | £80 |
Samsung Galaxy Tab S7+ 12.4″ Wi-Fi +5G | £65 | £65 | £80 |
| All other Tablets | £40 | £50 | £75 |
Accidental Damage and Breakdown | Liquid Damage | Theft Claims | Loss Claims | |
| All Smartwatches | £65 | £65 | £80 | £80 |
| Purchase price | Accidental Damage and Breakdown | Theft Claims |
£0 to £250 | £100 | £125 |
£251 to £500 | £100 | £125 |
£501 to £750 | £100 | £125 |
£751 to £1000 | £100 | £125 |
£1001 to £1250 | £130 | £150 |
£1251 to £1500 | £130 | £150 |
£1501 to £1750 | £130 | £150 |
£1751 to £2000 | £150 | £175 |
£2001 to £2500 | £150 | £175 |
£2501 to £3000 | £150 | £175 |
| Purchase price | Accidental Damage and Breakdown | Theft Claims |
£0 to £250 | £50 | £80 |
£251 to £500 | £50 | £80 |
£501 to £750 | £60 | £80 |
£751 to £1000 | £60 | £80 |
£1001 to £1250 | £80 | £115 |
£1251 to £1500 | £80 | £115 |
£1501 to £1750 | £100 | £125 |
£1751 to £2000 | £100 | £125 |
£2001 to £2500 | £130 | £150 |
£2501 to £3000 | £130 | £150 |
| Purchase price | Accidental Damage and Breakdown | Theft Claims |
£0 to £250 | £30 | £50 |
£251 to £500 | £40 | £60 |
£501 to £750 | £60 | £80 |
| Purchase price | Accidental Damage and Breakdown | Theft Claims |
£0 to £250 | £30 | £50 |
£251 to £500 | £40 | £60 |
£501 to £750 | £60 | £80 |
| Purchase price | Accidental Damage and Breakdown | Theft Claims |
£0 to £250 | £30 | £50 |
£251 to £500 | £40 | £60 |
£501 to £750 | £60 | £80 |
£751 to £1000 | £60 | £80 |
£1001 to £1250 | £80 | £115 |
£1251 to £1500 | £80 | £115 |
£1501 to £1750 | £100 | £125 |
£1751 to £2000 | £100 | £125 |
£2001 to £2500 | £130 | £150 |
£2501 to £3000 | £130 | £150 |
*Additional claim excess – for any claim made within the first 30 days of inception of your policy there will be an additional excess of £40 for all accidental damage and liquid damage claims and £60 for every loss or theft claim.
United Kingdom/English
Ireland/English
