Policy Excesses

Once your claim has been approved, you will need to pay the appropriate policy excess so that we can progress with either the repair or replacement of your gadget.

You will be responsible for a compulsory excess on each and every claim:

Model
Accidental Damage and Breakdown
Liquid
Damage
Theft & Loss
Claims
iPhone 11/12/13/14/15 Pro Max
£120£120£175
iPhone 11/12/13/14/15 Pro
£100£100£125
iPhone XS Max
£100£100£125
iPhone X/XS/12/13/14/15/14 Plus/15 Plus
£100£100£100
iPhone XR/11/SE 2022
£65£65£80
iPhone 12/13 Mini
£65£65£80
Samsung Galaxy S20/S21/S22/S23/S24 Ultra
£120£120£175
Samsung Galaxy Note 10+/20 Ultra
£120£120£175
Samsung Galaxy S10+ 1TB
£120£120£175
Samsung Galaxy Z Fold5
£120£120£175
Samsung Galaxy Z Flip4 Bespoke 256GB/Flip4
£120£120£175
Samsung Galaxy Z Fold4/Flip35G /Flip5
£100£100£125
Samsung Galaxy S20+5G/S20+/S21+/S22+/S23+/S24+
£100£100£125
Samsung Galaxy S10+ 512GB/S105G
£100£100£125
Samsung Galaxy S20
£100£100£100
Samsung Galaxy S20FE/S21FE
£100£100£100
Samsung Galaxy S10+ 128GB
£100£100£100
Samsung Galaxy Note 10/10 Lite/20
£100£100£100
Samsung Galaxy Z Fold3 5G 256GB
£65£65£80
Samsung Galaxy S23 FE
£65£65£80
Samsung Galaxy S21/S22/S23/S245G
£65£65£80
Samsung Galaxy Note 9
£65£65£80
Google Pixel Fold 256GB 512GB
£120£120£175
Google Pixel 8 Pro
£100£100£125
Google Pixel 7 Pro
£100£100£100
Google Pixel 7/7a/8
£65£65£80
Sony Xperia 1 V
£120£120£175
Sony Xperia PRO-I 512GB
£120£120£175
Sony Xperia 15G /1 V 256GB
£100£100£125
Sony Xperia 1/5 IV/5 V 128GB
£100£100£100
Huawei P30/P50 Pro 256GB 512GB
£100£100£125
Huawei P30 8GB 128GB/P40 Pro
£100£100£100
Huawei Mate 20 X5G/Mate 20 Pro
£100£100£100
OPPO Find X5 Pro/N2 Flip
£100£100£125
OPPO Find X5/X5 Lite
£65£65£80
Xiaomi Mi 12 Pro/13 Pro 256GB
£100£100£125
Xiaomi 13 256GB
£100£100£100
Xiaomi 13 Lite 128GB
£65£65£80
OnePlus 10 Pro/10T/115G 256GB
£100£100£100
OnePlus 10 Pro/10T/115G 128GB
£65£65£80
Nokia X30
£65£65£80
Realme GT Neo 3/2/2 Pro
£65£65£80
Honor Magic V2 512GB
£120£120£175
Honor Magic5 Pro
£65£65£80
Motorola Edge 40 Pro
£100£100£100
Motorola Edge 30 Ultra
£65£65£80
Nothing Phone (2)
£65£65£80
Redmagic 9 Pro 512GB
£100£100£100
Redmagic 9 Pro 256GB
£65£65£80
All other Mobile Phones£40£50£75

Model
Accidental Damage and Breakdown
Liquid
Damage
Theft & Loss
Claims
iPad Pro 11/12.9″ 512GB 1TB 2TB
£120£120£175
iPad Pro 11/12.9″ 256GB
£100£100£125
IPad 10 (2022) Wi-Fi + Cellular 256GB
£100£100£100
iPad Air 2022 Wi-Fi 256GB
£100£100£100
iPad Pro 11/12.9″ 128GB
£100£100£100
IPad 10 (2022) Wi-Fi + Cellular 64GB/Wi-Fi 256GB
£65£65£80
IPad 10 (2022) Wi-Fi 64GB
£65£65£80
iPad Air 2022 Wi-Fi + Cellular
£65£65£80
iPad Air 2022 Wi-Fi 64GB
£65£65£80
Samsung Galaxy Tab S9 Ultra
£120£120£175
Samsung Galaxy Tab S9+
£100£100£125
Samsung Galaxy Tab S8+/S9 128GB 256GB
£100£100£100
Samsung Galaxy Tab S9 FE
£65£65£80
Samsung Galaxy Tab S9 FE+
£65£65£80
Samsung Galaxy Tab S8 Ultra
£100£100£125
Samsung Galaxy Tab S8
£65£65£80
Samsung Galaxy Tab S7 11″ Wi-Fi + LTE
£65£65£80
Samsung Galaxy Tab S7+ 12.4″ Wi-Fi +5G
£65£65£80
Google Pixel Tablet 128GB 256GB
£65£65£80
All other Tablets£40£50£75

Model
Accidental Damage and Breakdown
Liquid
Damage
Theft & Loss
Claims
All Smartwatches£65£65£80

Apple MacBooks
Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£100£125
£251 to £500
£100£125
£501 to £750
£100£125
£751 to £1000
£100£125
£1001 to £1250
£130£150
£1251 to £1500
£130£150
£1501 to £1750
£130£150
£1751 to £2000
£150£175
£2001 to £2500
£150£175
£2501 to £3000
£150£175
All other Laptops
Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£50£80
£251 to £500
£50£80
£501 to £750
£60£80
£751 to £1000
£60£80
£1001 to £1250
£80£115
£1251 to £1500
£80£115
£1501 to £1750
£100£125
£1751 to £2000
£100£125
£2001 to £2500
£130£150
£2501 to £3000
£130£150

Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£30£50
£251 to £500
£40£60
£501 to £750
£60£80

Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£30£50
£251 to £500
£40£60
£501 to £750
£60£80

Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£30£50
£251 to £500
£40£60
£501 to £750
£60£80
£751 to £1000
£60£80
£1001 to £1250
£80£115
£1251 to £1500
£80£115
£1501 to £1750
£100£125
£1751 to £2000
£100£125
£2001 to £2500
£130£150
£2501 to £3000
£130£150

Additional claim excess

Please note: For any claim made within the first 30 days of inception of your policy there will be an additional excess of £40 for all accidental damage and liquid damage claims and £60 for every loss or theft claim.